fix: 统一AI生成失败提示

core/backend/apps/ai/free_video.py

@@ -29,7 +29,8 @@ from apps.billing.services.ledger import charge_reserved_credit, release_credit,
 
 from .models import AITask, ModelConfig
 from .providers.volcano import VolcanoArkProvider
-from .video_errors import map_video_error, parse_provider_error
+from .generation_errors import classify_generation_error, public_error_for_task
+from .video_errors import parse_provider_error
 from .video_pricing import get_resolution
 
 logger = logging.getLogger(__name__)
@@ -452,14 +453,23 @@ def submit_free_video(*, team, user, params: dict) -> AITask:
         task.save(update_fields=["provider_task_id", "response_payload", "status", "submitted_at", "updated_at"])
     except Exception as exc:  # noqa: BLE001 — 创建失败:标失败退费,返回失败卡(不向上抛)
         code, raw_message = parse_provider_error(exc)
-        friendly = map_video_error(code, raw_message)
+        public_error = classify_generation_error(
+            exc,
+            operation="video_generate",
+            provider_code=code,
+            reference_id=str(task.id),
+        )
         task.status = AITask.Status.FAILED
         task.error_code = (code or "CreateTaskError")[:64]
-        task.error_message = friendly
+        task.error_message = raw_message[:2000]
         task.completed_at = timezone.now()
         task.save(update_fields=["status", "error_code", "error_message", "completed_at", "updated_at"])
-        release_credit(reservation=task.credit_reservation, reason=friendly)
-        _notify_failure(task, raw=f"[{code}] {raw_message}" if code else raw_message)
+        release_credit(reservation=task.credit_reservation, reason=raw_message[:200])
+        _notify_failure(
+            task,
+            raw=f"[{code}] {raw_message}" if code else raw_message,
+            hint=public_error.fallback_message,
+        )
         logger.warning("free video create failed: %s", exc)
         return task
 
@@ -474,7 +484,7 @@ def submit_free_video(*, team, user, params: dict) -> AITask:
     return task
 
 
-def _notify_failure(task: AITask, *, raw: str) -> None:
+def _notify_failure(task: AITask, *, raw: str, hint: str) -> None:
     from .services import notify_generation_failure
 
     notify_generation_failure(
@@ -483,7 +493,7 @@ def _notify_failure(task: AITask, *, raw: str) -> None:
         recipient=task.created_by,
         stage_label="自由创作视频",
         raw=raw,
-        hint=task.error_message,
+        hint=hint,
     )
 
 
@@ -586,21 +596,26 @@ def finalize_free_video(*, task: AITask) -> AITask:
         err = response.get("error") or {}
         code = str(err.get("code") or "")
         raw_message = str(err.get("message") or "video generation failed")
-        friendly = map_video_error(code, raw_message)
+        public_error = classify_generation_error(
+            RuntimeError(raw_message),
+            operation="video_generate",
+            provider_code=code,
+            reference_id=str(task.id),
+        )
         with transaction.atomic():
             locked = AITask.objects.select_for_update().get(id=task.id)
             if locked.status not in (AITask.Status.SUBMITTED, AITask.Status.POLLING):
                 return locked
             locked.status = AITask.Status.FAILED
             locked.error_code = code[:64]
-            locked.error_message = friendly
+            locked.error_message = raw_message[:2000]
             locked.response_payload = response
             locked.completed_at = timezone.now()
             locked.save(
                 update_fields=["status", "error_code", "error_message", "response_payload", "completed_at", "updated_at"]
             )
-            release_credit(reservation=locked.credit_reservation, reason=friendly)
-        _notify_failure(locked, raw=f"[{code}] {raw_message}")
+            release_credit(reservation=locked.credit_reservation, reason=raw_message[:200])
+        _notify_failure(locked, raw=f"[{code}] {raw_message}", hint=public_error.fallback_message)
         return locked
 
     # succeeded —— 认领 POSTPROCESSING(并发 finalize 只有一路进入慢活)
@@ -676,11 +691,17 @@ def finalize_free_video(*, task: AITask) -> AITask:
                 return locked
             locked.status = AITask.Status.FAILED
             locked.error_code = "PostprocessError"
-            locked.error_message = "视频结果处理失败，请重试"
+            public_error = classify_generation_error(
+                exc,
+                operation="video_generate",
+                internal_kind="processing_failed",
+                reference_id=str(locked.id),
+            )
+            locked.error_message = str(exc)[:2000]
             locked.completed_at = timezone.now()
             locked.save(update_fields=["status", "error_code", "error_message", "completed_at", "updated_at"])
             release_credit(reservation=locked.credit_reservation, reason=str(exc)[:200])
-        _notify_failure(locked, raw=str(exc))
+        _notify_failure(locked, raw=str(exc), hint=public_error.fallback_message)
         return locked
 
 
@@ -719,6 +740,7 @@ def serialize_free_video_task(task: AITask, *, include_deleted_assets: bool = Fa
     if not video_url and not generated_assets:
         video_url = payload.get("fallback_video_url") or ""
 
+    public_error = public_error_for_task(task, operation="video_generate")
     return {
         "id": str(task.id),
         "status": task.status,
@@ -736,7 +758,8 @@ def serialize_free_video_task(task: AITask, *, include_deleted_assets: bool = Fa
         "actual_tokens": payload.get("actual_tokens") or 0,
         "estimated_cost": str(task.estimated_cost),
         "actual_cost": str(task.actual_cost),
-        "error_message": task.error_message or "",
+        "error": public_error.as_dict() if public_error else None,
+        "error_message": public_error.fallback_message if public_error else "",
         "fallback_note": payload.get("fallback_note") or "",
         "is_favorited": task.is_favorited,
         "video_url": video_url,

core/backend/apps/ai/generation_errors.py

@@ -0,0 +1,197 @@
+"""AI 生成失败的安全归类。
+
+这个模块故意不依赖 Django 模型、任务写入或 HTTP 视图：调用方传入异常及操作上下文，
+得到可安全发送到普通用户端的稳定错误对象。原始异常仍由调用方写日志/任务原始响应，
+绝不能由此模块直接回传。
+"""
+from __future__ import annotations
+
+from dataclasses import asdict, dataclass
+import re
+from typing import Any
+
+import requests
+
+
+DOMAIN = "generation"
+
+OPERATION_LABELS = {
+    "script_generate": "脚本",
+    "image_generate": "图片",
+    "base_asset_generate": "基础素材",
+    "triview_generate": "三视图",
+    "storyboard_generate": "故事板",
+    "video_generate": "视频",
+    "voiceover_generate": "配音",
+    "entity_extract": "脚本信息",
+}
+
+TASK_OPERATIONS = {
+    "script_generation": "script_generate",
+    "script_optimization": "script_generate",
+    "product_image": "image_generate",
+    "person_image": "image_generate",
+    "scene_image": "base_asset_generate",
+    "model_triview": "triview_generate",
+    "entity_extraction": "entity_extract",
+    "storyboard": "storyboard_generate",
+    "video_segment": "video_generate",
+    "voiceover": "voiceover_generate",
+    "free_video": "video_generate",
+}
+
+
+@dataclass(frozen=True)
+class PublicGenerationError:
+    """面向普通用户 API/SSE 的生成失败契约。"""
+
+    code: str
+    operation: str
+    action: str
+    retryable: bool
+    fallback_message: str
+    reference_id: str | None = None
+    domain: str = DOMAIN
+
+    def as_dict(self) -> dict[str, Any]:
+        """序列化为 API/SSE 可直接使用的安全载荷。"""
+        payload = asdict(self)
+        if payload["reference_id"] is None:
+            payload.pop("reference_id")
+        return payload
+
+
+_VOLCANO_ERROR_RE = re.compile(r"火山报错\s*\[([^\]]*)\]\s*(.*)", re.S)
+
+
+def _operation_label(operation: str) -> str:
+    return OPERATION_LABELS.get(operation, "生成")
+
+
+def _build_error(code: str, operation: str, *, reference_id: str | None = None) -> PublicGenerationError:
+    label = _operation_label(operation)
+    # 后端文本只是旧客户端/未接入页面的安全回退；正式页面由前端共享映射决定标题与动作呈现。
+    templates: dict[str, tuple[str, bool, str, str]] = {
+        "provider_quota_exhausted": ("retry_later", False, f"{label}暂时不可用", "生成服务正在处理中，请稍后再试。"),
+        "provider_rate_limited": ("retry_later", False, f"{label}请求较多", "当前生成请求较多，请稍后再试。"),
+        "provider_unavailable": ("retry", True, f"{label}暂时不可用", "生成服务暂时不可用，请稍后重试。"),
+        "provider_config_error": ("contact_support", False, f"{label}暂时不可用", "平台正在处理该问题，请稍后再试。"),
+        "model_unavailable": ("contact_support", False, f"{label}暂时不可用", "当前生成能力暂不可用，请稍后再试。"),
+        "content_rejected": ("revise_input", False, f"{label}内容需要调整", "内容未通过生成审核，请调整描述或素材后重试。"),
+        "invalid_input": ("revise_input", False, f"{label}内容需检查", "请检查描述、参数或素材格式后重试。"),
+        "asset_unavailable": ("revise_input", False, "素材暂不可用", "引用的素材不存在或暂不可用，请更换后重试。"),
+        "user_credit_insufficient": ("recharge", False, "可用积分不足", "充值后可继续生成。"),
+        "task_timeout": ("retry", True, f"{label}生成时间过长", "服务响应较慢，未完成生成，请重试。"),
+        "processing_failed": ("retry", True, f"{label}结果处理失败", "本次未生成可用结果，请重试。"),
+        "unknown": ("retry", True, f"{label}遇到问题", "请稍后重试；若多次出现，请提供任务编号以便排查。"),
+    }
+    action, retryable, title, message = templates.get(code, templates["unknown"])
+    return PublicGenerationError(
+        code=code if code in templates else "unknown",
+        operation=operation,
+        action=action,
+        retryable=retryable,
+        fallback_message=f"{title}：{message}",
+        reference_id=reference_id,
+    )
+
+
+def _response_details(exc: Exception) -> tuple[int | None, str, str]:
+    """尽力抽取 HTTP 状态与供应商 code/message；失败时仅返回异常文本。"""
+    response = getattr(exc, "response", None)
+    status = getattr(response, "status_code", None)
+    code = message = ""
+
+    if response is not None:
+        try:
+            payload = response.json()
+            err = payload.get("error") if isinstance(payload, dict) else None
+            if isinstance(err, dict):
+                code = str(err.get("code") or err.get("type") or "")
+                message = str(err.get("message") or "")
+        except Exception:  # noqa: BLE001 - 错误响应不保证是 JSON。
+            pass
+
+    raw = str(exc)
+    match = _VOLCANO_ERROR_RE.search(raw)
+    if match:
+        code = code or match.group(1).strip()
+        message = message or match.group(2).strip()
+    return status if isinstance(status, int) else None, code, message or raw
+
+
+def _contains(text: str, *tokens: str) -> bool:
+    return any(token in text for token in tokens)
+
+
+def classify_generation_error(
+    exc: Exception,
+    *,
+    operation: str,
+    provider_name: str = "",
+    provider_code: str = "",
+    internal_kind: str = "",
+    reference_id: str | None = None,
+) -> PublicGenerationError:
+    """将异常投影成安全、稳定的业务错误码。
+
+    ``provider_name`` 暂供调用方保留上下文，规则不依赖某个固定供应商。平台业务错误
+    必须通过 ``internal_kind`` 显式传入，避免把第三方的“余额不足”误判为用户积分不足。
+    """
+    del provider_name  # 预留给各 provider 的精细规则，当前保持跨渠道通用。
+    if internal_kind in {
+        "user_credit_insufficient",
+        "processing_failed",
+        "provider_rate_limited",
+        "model_unavailable",
+        "content_rejected",
+        "invalid_input",
+        "asset_unavailable",
+    }:
+        return _build_error(internal_kind, operation, reference_id=reference_id)
+
+    status, response_code, provider_message = _response_details(exc)
+    provider_code = provider_code or response_code
+    signal = f"{provider_code} {provider_message} {exc}".lower()
+    compact_code = re.sub(r"[^a-z0-9]", "", provider_code.lower())
+
+    # 内容审核必须先于 HTTP 403 判断：部分供应商会以 403 返回 policy violation。
+    if _contains(signal, "moderation_blocked", "safety_violation", "safety system", "content_policy", "policyviolation", "sensitivecontentdetected"):
+        return _build_error("content_rejected", operation, reference_id=reference_id)
+    if _contains(compact_code, "assetnotfound") or _contains(signal, "asset not found", "referenced asset not found"):
+        return _build_error("asset_unavailable", operation, reference_id=reference_id)
+    if _contains(compact_code, "modelnotfound", "modelnotavailable") or _contains(signal, "model not found", "model is not available", "does not support"):
+        return _build_error("model_unavailable", operation, reference_id=reference_id)
+    if status == 402 or _contains(compact_code, "insufficientbalance", "quotaexhausted") or _contains(signal, "payment required", "quota exhausted", "balance exhausted"):
+        return _build_error("provider_quota_exhausted", operation, reference_id=reference_id)
+    if status == 429 or _contains(compact_code, "ratelimitexceeded", "concurrencylimitexceeded") or _contains(signal, "rate limit", "too many requests"):
+        return _build_error("provider_rate_limited", operation, reference_id=reference_id)
+    if isinstance(exc, requests.Timeout) or status in (408, 504) or _contains(compact_code, "timeout") or _contains(signal, "read timed out", "connection timed out"):
+        return _build_error("task_timeout", operation, reference_id=reference_id)
+    if isinstance(exc, requests.ConnectionError) or (status is not None and 500 <= status <= 599) or _contains(compact_code, "serveroverloaded", "internalerror"):
+        return _build_error("provider_unavailable", operation, reference_id=reference_id)
+    if status == 401 or status == 403 or exc.__class__.__name__ == "TtsNotConfigured" or _contains(signal, "api_key", "unauthorized", "not configured", "credential"):
+        return _build_error("provider_config_error", operation, reference_id=reference_id)
+    if _contains(compact_code, "invalidparameter", "invalidimage", "invalidvideo", "invalidaudio") or _contains(signal, "invalid_image", "invalid image", "invalid parameter", "image_file"):
+        return _build_error("invalid_input", operation, reference_id=reference_id)
+    if _contains(compact_code, "postprocesserror"):
+        return _build_error("processing_failed", operation, reference_id=reference_id)
+    return _build_error("unknown", operation, reference_id=reference_id)
+
+
+def public_error_for_task(task, *, operation: str | None = None) -> PublicGenerationError | None:
+    """把已有任务记录安全投影给普通用户接口，不改变其原始错误留存。"""
+    raw_message = str(getattr(task, "error_message", "") or "").strip()
+    if not raw_message:
+        return None
+    task_type = str(getattr(task, "task_type", "") or "")
+    if operation is None and getattr(task, "project_id", None) and task_type in {
+        "product_image", "person_image", "scene_image"
+    }:
+        operation = "base_asset_generate"
+    return classify_generation_error(
+        RuntimeError(raw_message),
+        operation=operation or TASK_OPERATIONS.get(task_type, "image_generate"),
+        provider_code=str(getattr(task, "error_code", "") or ""),
+        reference_id=str(getattr(task, "id", "") or "") or None,
+    )

core/backend/apps/ai/script_agent.py

@@ -14,7 +14,7 @@ SSE 事件(每帧 `data: {json}\n\n`,json 带 type):
   saved  {script_version_id, version}             —— 已落库的 ScriptVersion(含 segments/metadata)
   summary {text}                                  —— 模型自己写的收尾交付语(当 AI 回复气泡,替代写死的「已生成」)
   done   {}                                       —— 结束
-  error  {detail}                                 —— 失败(已回滚额度)
+  error  {detail,error}                           —— 失败(已回滚额度；error 为安全业务错误对象)
 """
 from __future__ import annotations
 
@@ -26,6 +26,7 @@ from pathlib import Path
 from django.conf import settings
 from django.utils import timezone
 
+from apps.ai.generation_errors import classify_generation_error
 from apps.ai.models import AITask, ModelConfig
 from apps.billing.services.ledger import charge_reserved_credit, release_credit
 
@@ -621,7 +622,8 @@ def stream_script_agent(
             },
         )
     except Exception as exc:  # noqa: BLE001 — 多为额度不足
-        yield _sse({"type": "error", "detail": f"任务创建失败(可能额度不足):{exc}"})
+        internal_kind = "user_credit_insufficient" if str(exc).strip().lower() == "insufficient credit" else ""
+        yield _sse(_script_error_event(exc, internal_kind=internal_kind))
         return
     reservation = task.credit_reservation
     # 额度是否已结算(charge 成功 / release 失败)。客户端中途断连时,生成器被 .close() 抛
@@ -676,7 +678,7 @@ def stream_script_agent(
             _fail_task(task, reservation, str(exc))
             settled = True
             yield _sse({"type": "tool", "id": "generate", "status": "error"})
-            yield _sse({"type": "error", "detail": f"脚本生成失败:{exc}"})
+            yield _sse(_script_error_event(exc, reference_id=str(task.id)))
             return
 
         yield _sse({"type": "tool", "id": "generate", "status": "done"})
@@ -707,7 +709,7 @@ def stream_script_agent(
         except Exception as exc:  # noqa: BLE001 — 落库失败:atomic 已回滚 charge,补释放预留
             _fail_task(task, reservation, f"保存脚本失败:{exc}")
             settled = True
-            yield _sse({"type": "error", "detail": f"保存脚本失败:{exc}"})
+            yield _sse(_script_error_event(exc, reference_id=str(task.id), internal_kind="processing_failed"))
             return
 
         from apps.projects.serializers import ScriptVersionSerializer
@@ -743,6 +745,26 @@ def _fail_task(task, reservation, message: str) -> None:
             pass
 
 
+def _script_error_event(
+    exc: Exception,
+    *,
+    reference_id: str | None = None,
+    internal_kind: str = "",
+) -> dict:
+    """脚本 SSE 的安全失败帧；原始异常只落任务记录/日志，不回传普通用户。"""
+    public_error = classify_generation_error(
+        exc,
+        operation="script_generate",
+        internal_kind=internal_kind,
+        reference_id=reference_id,
+    )
+    return {
+        "type": "error",
+        "detail": public_error.fallback_message,
+        "error": public_error.as_dict(),
+    }
+
+
 def _load_base_draft(project, base_version_id: str) -> dict | None:
     from apps.projects.models import ScriptVersion
 

core/backend/apps/ai/services.py

@@ -18,6 +18,7 @@ from django.db import transaction
 from django.utils import timezone
 
 from apps.ai.models import AITask, ModelConfig
+from apps.ai.generation_errors import TASK_OPERATIONS, classify_generation_error, public_error_for_task
 from apps.ai.providers import (
     OpenAICompatibleProvider,
     TtsNotConfigured,
@@ -579,14 +580,13 @@ def run_extract_entities_task(*, task_id: str) -> None:
                     seg.save(update_fields=["entity_refs", "updated_at"])
     except Exception as exc:  # noqa: BLE001 — 失败退费并把错误记进 AITask 供前端轮询;不向上抛(避免 celery 重试二次扣费)
         # ValueError 是我们给用户写好的可读话术(解析失败 / 没识别到角色等);其余(网络/模型异常)给通用话术。
-        msg = str(exc) if isinstance(exc, ValueError) else "提取调用失败,请重试"
         with transaction.atomic():
             task.status = AITask.Status.FAILED
-            task.error_message = msg
+            task.error_message = str(exc)[:2000]
             task.response_payload = response  # 即便失败也存下模型输出片段(content/reasoning 长度等),供事后定位
             task.completed_at = timezone.now()
             task.save(update_fields=["status", "response_payload", "error_message", "completed_at", "updated_at"])
-            release_credit(reservation=reservation, reason=msg)
+            release_credit(reservation=reservation, reason=str(exc)[:200])
 
 
 def split_script_into_segments(content: str, count: int = 4) -> list[str]:
@@ -2174,18 +2174,26 @@ def friendly_generation_error(raw: str) -> str:
 def notify_generation_failure(
     *, task, project, recipient, stage_label: str, raw: str, hint: str = ""
 ) -> None:
-    """生成失败时落一条「失败」站内通知,**把第三方服务商 API 返回的原始报错原样写进通知正文**,
-    让用户/排查能直接看到真因(如 `400 moderation_blocked ...`),而不是只看到翻译后的友好提示。
+    """生成失败时落一条普通用户可见的安全通知。
 
-    best-effort:同一任务用 dedupe_key 去重(重跑只更新不重复),通知本身出错绝不反过来弄挂主失败流程。"""
+    原始错误只留在 AITask、日志和管理员任务详情，绝不能写进通知正文或 metadata。
+    best-effort:同一任务用 dedupe_key 去重，通知本身出错绝不反过来弄挂主失败流程。
+    """
     from apps.ops.models import Notification
 
     raw_clean = (raw or "").strip()
-    friendly = (hint or friendly_generation_error(raw_clean) or "生成失败").strip()
-    body = (
-        f"{friendly}\n\n—— 第三方服务商 API 返回的原始报错 ——\n{raw_clean}"
-        if raw_clean else friendly
-    )
+    public_error = public_error_for_task(task)
+    if public_error is None:
+        public_error = classify_generation_error(
+            RuntimeError(raw_clean or hint or "generation failed"),
+            operation=TASK_OPERATIONS.get(getattr(task, "task_type", ""), "image_generate"),
+            reference_id=str(getattr(task, "id", "") or "") or None,
+        )
+    friendly = public_error.fallback_message
+    # hint 可能来自旧调用方；仅作为空回退，不能覆盖统一安全文案。
+    if not friendly:
+        friendly = (hint or "生成失败").strip()
+    body = friendly
     try:
         Notification.objects.update_or_create(
             team=task.team,
@@ -2206,7 +2214,7 @@ def notify_generation_failure(
                 metadata={
                     "task_id": str(task.id),
                     "task_type": getattr(task, "task_type", ""),
-                    "api_error": raw_clean[:1000],
+                    "generation_error": public_error.as_dict(),
                 },
             ),
         )
@@ -2295,7 +2303,9 @@ def _storyboard_shot_worker(task_id, shot_id, user_id) -> None:
                 transaction.on_commit(lambda a=asset: submit_asset_for_review(a))
         except Exception as exc:  # noqa: BLE001 — 失败回滚额度,标记任务+shot 失败供 poll 上报
             raw = str(exc)
-            hint = friendly_generation_error(raw)  # 翻成前端友好提示;原始报错(含 yunqi body)留在 task 供排查
+            public_error = classify_generation_error(
+                exc, operation="storyboard_generate", reference_id=str(task.id)
+            )
             task.status = AITask.Status.FAILED
             task.error_message = raw[:2000]
             task.completed_at = timezone.now()
@@ -2303,11 +2313,11 @@ def _storyboard_shot_worker(task_id, shot_id, user_id) -> None:
             release_credit(reservation=reservation, reason=raw[:200])
             # 重跑失败时保留旧 adopted_version(画面不丢),只把状态标 FAILED + 友好提示供前端显示
             StoryboardShot.objects.filter(id=shot.id).update(
-                status=StoryboardShot.Status.FAILED, error_message=hint, updated_at=timezone.now())
+                status=StoryboardShot.Status.FAILED, error_message=public_error.fallback_message, updated_at=timezone.now())
             # 落一条失败通知,正文带上第三方服务商 API 的原始报错(真因),供用户/排查直接查看
             notify_generation_failure(
                 task=task, project=project, recipient=user,
-                stage_label=f"故事板·场 {shot.sort_order + 1}", raw=raw, hint=hint,
+                stage_label=f"故事板·场 {shot.sort_order + 1}", raw=raw, hint=public_error.fallback_message,
             )
     finally:
         connections.close_all()  # 释放该线程的 DB 连接
@@ -2545,7 +2555,7 @@ def submit_video_segment(*, video_segment: VideoSegment, user, prompt: str) -> V
     try:
         provider = build_provider(model_config)
         # 不再静默退文生兜底:火山报错(如人脸需走素材库的 InputImageSensitiveContentDetected)直接抛,
-        # 由下方 except 落 error_message → 前端如实显示真实报错,绝不假装成功出一条没锁脸的视频。
+        # 由下方 except 保存原始错误供排障，并将安全提示写给普通用户。
         response = provider.create_video_task(
             model=model_config.name,
             endpoint=model_config.endpoint,
@@ -2564,18 +2574,21 @@ def submit_video_segment(*, video_segment: VideoSegment, user, prompt: str) -> V
         video_segment.save(update_fields=["status", "updated_at"])
         return None
     except Exception as exc:
+        public_error = classify_generation_error(
+            exc, operation="video_generate", reference_id=str(task.id)
+        )
         task.status = AITask.Status.FAILED
-        task.error_message = str(exc)
+        task.error_message = str(exc)[:2000]
         task.completed_at = timezone.now()
         task.save(update_fields=["status", "error_message", "completed_at", "updated_at"])
         release_credit(reservation=task.credit_reservation, reason=str(exc))
         video_segment.status = VideoSegment.Status.FAILED
-        video_segment.error_message = str(exc)
+        video_segment.error_message = public_error.fallback_message
         video_segment.save(update_fields=["status", "error_message", "updated_at"])
         notify_generation_failure(
             task=task, project=project, recipient=user,
             stage_label=f"视频·段 {video_segment.sort_order + 1}",
-            raw=str(exc), hint=friendly_generation_error(str(exc)),
+            raw=str(exc), hint=public_error.fallback_message,
         )
         raise
 
@@ -2620,17 +2633,24 @@ def poll_video_segment(*, video_segment: VideoSegment, user) -> VideoSegmentVers
     if remote_status in {"failed", "expired", "cancelled"}:
         ai_task.status = AITask.Status.FAILED
         ai_task.response_payload = response
-        ai_task.error_message = response.get("error", {}).get("message", "video generation failed")
+        error_info = response.get("error") or {}
+        ai_task.error_message = error_info.get("message", "video generation failed")
+        public_error = classify_generation_error(
+            RuntimeError(ai_task.error_message),
+            operation="video_generate",
+            provider_code=str(error_info.get("code") or ""),
+            reference_id=str(ai_task.id),
+        )
         ai_task.completed_at = timezone.now()
         ai_task.save(update_fields=["status", "response_payload", "error_message", "completed_at", "updated_at"])
         release_credit(reservation=ai_task.credit_reservation, reason=ai_task.error_message)
         video_segment.status = VideoSegment.Status.FAILED
-        video_segment.error_message = ai_task.error_message
+        video_segment.error_message = public_error.fallback_message
         video_segment.save(update_fields=["status", "error_message", "updated_at"])
         notify_generation_failure(
             task=ai_task, project=video_segment.project, recipient=user,
             stage_label=f"视频·段 {video_segment.sort_order + 1}",
-            raw=ai_task.error_message, hint=friendly_generation_error(ai_task.error_message),
+            raw=ai_task.error_message, hint=public_error.fallback_message,
         )
         return None
 
@@ -3212,7 +3232,7 @@ def synthesize_project_voiceover(*, project, user, items: list[dict], voice_type
         return metadata["voiceover"]
     except Exception as exc:
         task.status = AITask.Status.FAILED
-        task.error_message = str(exc)
+        task.error_message = str(exc)[:2000]
         task.completed_at = timezone.now()
         task.save(update_fields=["status", "error_message", "completed_at", "updated_at"])
         release_credit(reservation=reservation, reason=str(exc))

core/backend/apps/ai/test_free_video.py

@@ -15,6 +15,7 @@ from apps.ai.free_video import (
     build_content_items,
     finalize_free_video,
     find_orphan_material_mention,
+    serialize_free_video_task,
     submit_free_video,
 )
 from apps.ai.models import AITask, ModelConfig
@@ -238,8 +239,12 @@ class SubmitFreeVideoTests(TestCase):
         )
         task = submit_free_video(team=self.team, user=self.user, params=self._params())
         self.assertEqual(task.status, AITask.Status.FAILED)
-        self.assertEqual(task.error_message, "提示词包含敏感内容，请修改后重试")
+        self.assertEqual(task.error_message, "text blocked")
         self.assertEqual(task.error_code, "InputTextSensitiveContentDetected")
+        public_task = serialize_free_video_task(task)
+        self.assertEqual(public_task["error"]["code"], "content_rejected")
+        self.assertIn("内容需要调整", public_task["error_message"])
+        self.assertNotIn("text blocked", public_task["error_message"])
         account = CreditAccount.objects.get(team=self.team)
         self.assertEqual(account.reserved_balance, Decimal("0"))
         reservation = CreditReservation.objects.get(task=task)
@@ -321,7 +326,10 @@ class FinalizeFreeVideoTests(TestCase):
         }
         task = finalize_free_video(task=self.task)
         self.assertEqual(task.status, AITask.Status.FAILED)
-        self.assertIn("已被系统拦截", task.error_message)
+        self.assertEqual(task.error_message, "output blocked")
+        public_task = serialize_free_video_task(task)
+        self.assertEqual(public_task["error"]["code"], "content_rejected")
+        self.assertNotIn("output blocked", public_task["error_message"])
         reservation = CreditReservation.objects.get(task=task)
         self.assertEqual(reservation.status, CreditReservation.Status.RELEASED)
 
@@ -460,4 +468,6 @@ class FreeVideoApiTests(TestCase):
         }
         resp = self.client.post(f"/api/ai/free-video/{task_id}/poll/")
         self.assertEqual(resp.json()["task"]["status"], AITask.Status.FAILED)
-        self.assertIn("服务异常", resp.json()["task"]["error_message"])
+        self.assertEqual(resp.json()["task"]["error"]["code"], "provider_unavailable")
+        self.assertIn("服务暂时不可用", resp.json()["task"]["error_message"])
+        self.assertNotIn("boom", resp.json()["task"]["error_message"])

core/backend/apps/ai/test_generation_errors.py

@@ -0,0 +1,155 @@
+import requests
+from types import SimpleNamespace
+from django.test import SimpleTestCase
+
+from apps.ai.generation_errors import classify_generation_error, public_error_for_task
+from apps.ai.script_agent import _script_error_event
+
+
+class _Response:
+    def __init__(self, status_code, payload):
+        self.status_code = status_code
+        self._payload = payload
+
+    def json(self):
+        return self._payload
+
+
+def _http_error(status, code="", message=""):
+    return requests.HTTPError(
+        f"{status} {message}".strip(),
+        response=_Response(status, {"error": {"code": code, "message": message}}),
+    )
+
+
+class GenerationErrorClassifierTests(SimpleTestCase):
+    def test_yunqi_payment_required_is_provider_quota_not_user_credit(self):
+        error = classify_generation_error(
+            _http_error(402, message="Payment Required"),
+            operation="script_generate",
+            reference_id="task-402",
+        )
+        self.assertEqual(error.code, "provider_quota_exhausted")
+        self.assertEqual(error.action, "retry_later")
+        self.assertFalse(error.retryable)
+        self.assertEqual(error.reference_id, "task-402")
+        self.assertNotIn("402", error.fallback_message)
+        self.assertNotIn("Payment", error.fallback_message)
+
+    def test_local_credit_failure_requires_explicit_internal_kind(self):
+        error = classify_generation_error(
+            ValueError("insufficient credit"),
+            operation="image_generate",
+            internal_kind="user_credit_insufficient",
+        )
+        self.assertEqual(error.code, "user_credit_insufficient")
+        self.assertEqual(error.action, "recharge")
+
+    def test_moderation_takes_precedence_over_403(self):
+        error = classify_generation_error(
+            _http_error(403, "PolicyViolation", "safety_violation"),
+            operation="storyboard_generate",
+        )
+        self.assertEqual(error.code, "content_rejected")
+        self.assertEqual(error.action, "revise_input")
+
+    def test_provider_codes_cover_rate_limit_model_and_input(self):
+        cases = [
+            (429, "RateLimitExceeded", "busy", "provider_rate_limited"),
+            (400, "model_not_found", "unknown model", "model_unavailable"),
+            (400, "InvalidImage", "invalid image", "invalid_input"),
+        ]
+        for status, code, message, expected in cases:
+            with self.subTest(code=code):
+                error = classify_generation_error(
+                    _http_error(status, code, message), operation="video_generate"
+                )
+                self.assertEqual(error.code, expected)
+
+    def test_unknown_bad_request_is_not_blamed_on_user(self):
+        error = classify_generation_error(
+            _http_error(400, "", "gateway rejected request"), operation="image_generate"
+        )
+        self.assertEqual(error.code, "unknown")
+
+    def test_timeout_and_server_error_are_retryable(self):
+        timeout = classify_generation_error(requests.Timeout("read timed out"), operation="voiceover_generate")
+        unavailable = classify_generation_error(
+            _http_error(503, "InternalError", "busy"), operation="video_generate"
+        )
+        self.assertEqual(timeout.code, "task_timeout")
+        self.assertTrue(timeout.retryable)
+        self.assertEqual(unavailable.code, "provider_unavailable")
+        self.assertTrue(unavailable.retryable)
+
+    def test_script_sse_error_hides_provider_details(self):
+        event = _script_error_event(
+            _http_error(402, message="Payment Required for https://www.yunqiai.chat/v1/chat/completions"),
+            reference_id="task-safe",
+        )
+        self.assertEqual(event["type"], "error")
+        self.assertEqual(event["error"]["code"], "provider_quota_exhausted")
+        self.assertEqual(event["error"]["reference_id"], "task-safe")
+        self.assertEqual(event["detail"], "脚本暂时不可用：生成服务正在处理中，请稍后再试。")
+        self.assertNotIn("yunqiai", event["detail"])
+        self.assertNotIn("402", event["detail"])
+
+    def test_task_projection_uses_safe_error_and_keeps_raw_out_of_payload(self):
+        task = SimpleNamespace(
+            id="image-task",
+            task_type="person_image",
+            error_code="",
+            error_message="402 Client Error: Payment Required for https://www.yunqiai.chat/v1/images/generations",
+        )
+        error = public_error_for_task(task)
+        self.assertIsNotNone(error)
+        assert error is not None
+        self.assertEqual(error.code, "provider_quota_exhausted")
+        self.assertEqual(error.reference_id, "image-task")
+        self.assertNotIn("yunqiai", error.fallback_message)
+
+    def test_project_asset_and_triview_tasks_keep_their_user_operation_names(self):
+        common = {"id": "project-task", "error_code": "", "error_message": "Payment Required"}
+        asset_error = public_error_for_task(
+            SimpleNamespace(**common, task_type="person_image", project_id="project-1")
+        )
+        triview_error = public_error_for_task(
+            SimpleNamespace(**common, task_type="model_triview", project_id="project-1")
+        )
+        self.assertEqual(asset_error.operation, "base_asset_generate")
+        self.assertEqual(triview_error.operation, "triview_generate")
+
+    def test_storyboard_and_video_fallbacks_use_operation_specific_safe_copy(self):
+        storyboard = classify_generation_error(
+            _http_error(402, message="Payment Required"), operation="storyboard_generate"
+        )
+        video = classify_generation_error(
+            _http_error(400, "InputImageSensitiveContentDetected", "sensitive"), operation="video_generate"
+        )
+        self.assertEqual(storyboard.fallback_message, "故事板暂时不可用：生成服务正在处理中，请稍后再试。")
+        self.assertEqual(video.fallback_message, "视频内容需要调整：内容未通过生成审核，请调整描述或素材后重试。")
+
+    def test_free_video_voiceover_and_entity_tasks_use_their_own_operations(self):
+        common = {"id": "task-5", "error_code": "InsufficientBalance", "error_message": "upstream balance exhausted"}
+        for task_type, operation in (
+            ("free_video", "video_generate"),
+            ("voiceover", "voiceover_generate"),
+            ("entity_extraction", "entity_extract"),
+        ):
+            with self.subTest(task_type=task_type):
+                error = public_error_for_task(SimpleNamespace(**common, task_type=task_type))
+                self.assertIsNotNone(error)
+                assert error is not None
+                self.assertEqual(error.operation, operation)
+                self.assertEqual(error.code, "provider_quota_exhausted")
+
+    def test_explicit_local_input_and_processing_errors_stay_safe(self):
+        input_error = classify_generation_error(
+            ValueError("internal detail"), operation="entity_extract", internal_kind="invalid_input"
+        )
+        processing_error = classify_generation_error(
+            RuntimeError("storage url failed"), operation="video_generate", internal_kind="processing_failed"
+        )
+        self.assertEqual(input_error.code, "invalid_input")
+        self.assertEqual(processing_error.code, "processing_failed")
+        self.assertNotIn("storage", processing_error.fallback_message)

core/backend/apps/ai/test_generation_notifications.py

@@ -0,0 +1,71 @@
+from django.test import TestCase
+
+from apps.accounts.models import Team, User
+from apps.adminpanel.serializers import AdminTaskDetailSerializer
+from apps.ai.models import AITask, ModelConfig, ModelProvider
+from apps.ai.services import notify_generation_failure
+from apps.ops.models import Notification
+from apps.ops.serializers import NotificationSerializer
+
+
+class GenerationNotificationSafetyTests(TestCase):
+    def setUp(self):
+        self.user = User.objects.create_user(username="notification-owner", password="p")
+        self.team = Team.objects.create(name="Notification Team", owner=self.user)
+        provider = ModelProvider.objects.create(name="notification-provider", display_name="Notification Provider")
+        model = ModelConfig.objects.create(
+            provider=provider,
+            name="notification-model",
+            display_name="Notification Model",
+            capability=ModelConfig.Capability.TEXT,
+        )
+        self.raw_error = "402 Client Error: Payment Required for https://www.yunqiai.chat/v1/chat/completions"
+        self.task = AITask.objects.create(
+            team=self.team,
+            created_by=self.user,
+            model_config=model,
+            task_type=AITask.Type.SCRIPT_GENERATION,
+            status=AITask.Status.FAILED,
+            idempotency_key="notification-safety-task",
+            error_message=self.raw_error,
+        )
+
+    def test_user_notification_hides_raw_provider_error_but_admin_task_keeps_it(self):
+        notify_generation_failure(
+            task=self.task,
+            project=None,
+            recipient=self.user,
+            stage_label="脚本",
+            raw=self.raw_error,
+        )
+        notification = Notification.objects.get(team=self.team)
+
+        self.assertNotIn("yunqiai", notification.body)
+        self.assertNotIn("402", notification.body)
+        self.assertNotIn("api_error", notification.metadata)
+        self.assertEqual(notification.metadata["generation_error"]["code"], "provider_quota_exhausted")
+
+        public_data = NotificationSerializer(notification).data
+        self.assertNotIn("yunqiai", public_data["body"])
+        self.assertNotIn("api_error", public_data["metadata"])
+
+        admin_data = AdminTaskDetailSerializer(self.task).data
+        self.assertIn("yunqiai", admin_data["error_message"])
+        self.assertIn("402", admin_data["error_message"])
+
+    def test_historical_notification_serializer_strips_legacy_raw_error(self):
+        notification = Notification.objects.create(
+            team=self.team,
+            recipient=self.user,
+            dedupe_key="legacy-generation-failure",
+            notification_type=Notification.Type.TASK,
+            priority=Notification.Priority.ERR,
+            title="脚本失败",
+            brief="脚本暂时不可用",
+            body="脚本暂时不可用。\n\n—— 第三方服务商 API 返回的原始报错 ——\nhttps://www.yunqiai.chat 402",
+            metadata={"api_error": "https://www.yunqiai.chat 402"},
+        )
+
+        data = NotificationSerializer(notification).data
+        self.assertEqual(data["body"], "脚本暂时不可用。")
+        self.assertNotIn("api_error", data["metadata"])

core/backend/apps/ai/tests.py

@@ -1573,7 +1573,9 @@ class ModelLibraryTriviewTaskTests(TestCase):
         self.assertEqual(quote.status_code, 200)
         self.assertEqual(float(quote.json()["points"]), 20.0)
 
-        disabled = self.client.post(f"/api/models/{self.model.id}/generate-triview/")
+        # 测试环境可能从本机配置继承开关；此处显式锁定关闭分支，避免环境依赖。
+        with self.settings(MODEL_TRIVIEW_GENERATION_ENABLED=False):
+            disabled = self.client.post(f"/api/models/{self.model.id}/generate-triview/")
         self.assertEqual(disabled.status_code, 409)
         self.assertFalse(AITask.objects.filter(task_type=AITask.Type.MODEL_TRIVIEW).exists())
 

core/backend/apps/ai/views.py

@@ -13,6 +13,7 @@ from apps.assets.serializers import AssetSerializer
 from apps.common.api import TeamScopedViewSetMixin, get_current_team
 from apps.common.celery_health import require_worker
 
+from .generation_errors import classify_generation_error, public_error_for_task
 from .models import AITask, ImageConversation, ModelConfig
 from .serializers import AITaskSerializer, ImageConversationSerializer, ModelConfigSerializer
 from .services import enqueue_standalone_images
@@ -69,7 +70,14 @@ class GenerateImageView(APIView):
         try:
             tasks = enqueue_standalone_images(team=team, user=request.user, prompt=prompt, mode=mode, count=count, product_id=product_id, reference_product=reference_product, model_id=model_id, model_entity_id=model_entity_id, ratio=ratio, image_model=image_model, conversation=conversation, reference_image_ids=reference_image_ids, platform_id=platform_id, batch_id=batch_id)
         except ValueError as exc:  # 无可用模型 / 余额不足等,立即反馈
-            return Response({"detail": str(exc)}, status=status.HTTP_400_BAD_REQUEST)
+            internal_kind = "user_credit_insufficient" if str(exc).strip().lower() == "insufficient credit" else ""
+            public_error = classify_generation_error(
+                exc, operation="image_generate", internal_kind=internal_kind
+            )
+            return Response(
+                {"detail": public_error.fallback_message, "error": public_error.as_dict()},
+                status=status.HTTP_400_BAD_REQUEST,
+            )
         # 本次提交即刷新对话活跃时间,左栏「最近」据此置顶
         ImageConversation.objects.filter(id=conversation.id).update(last_active_at=timezone.now())
         # batch_id 回传给前端存进批次卡:后续「重跑这张 / 重跑整批」带它回来即可归回原批次
@@ -90,17 +98,18 @@ class GenerateImageView(APIView):
         tasks = AITask.objects.filter(team=team, id__in=ids).prefetch_related(
             "generated_assets", "generated_assets__files"
         )
-        data = [
-            {
-                "id": str(t.id),
-                "status": t.status,
-                "error_message": t.error_message,
+        data = []
+        for task in tasks:
+            public_error = public_error_for_task(task)
+            data.append({
+                "id": str(task.id),
+                "status": task.status,
+                "error": public_error.as_dict() if public_error else None,
+                "error_message": public_error.fallback_message if public_error else "",
                 "assets": AssetSerializer(
-                    [a for a in t.generated_assets.all() if not a.is_deleted and a.purged_at is None], many=True
+                    [a for a in task.generated_assets.all() if not a.is_deleted and a.purged_at is None], many=True
                 ).data,
-            }
-            for t in tasks
-        ]
+            })
         return Response({"tasks": data})
 
 
@@ -199,11 +208,14 @@ class AITaskViewSet(TeamScopedViewSetMixin, ReadOnlyModelViewSet):
             qs = qs.filter(request_payload__product_id=product_id)
         tasks = list(qs.order_by("-created_at").prefetch_related("generated_assets", "generated_assets__files")[:limit])
         tasks.reverse()  # 旧 → 新,与对话流/工作台批次流的时间序一致
-        data = [
-            {
+        data = []
+        for t in tasks:
+            public_error = public_error_for_task(t)
+            data.append({
                 "id": str(t.id),
                 "status": t.status,
-                "error_message": t.error_message,
+                "error": public_error.as_dict() if public_error else None,
+                "error_message": public_error.fallback_message if public_error else "",
                 "prompt": t.rp_prompt or "",
                 "batch_id": t.rp_batch_id or "",
                 "ratio": t.rp_ratio or "",
@@ -217,9 +229,7 @@ class AITaskViewSet(TeamScopedViewSetMixin, ReadOnlyModelViewSet):
                 "assets": AssetSerializer(
                     [a for a in t.generated_assets.all() if not a.is_deleted and a.purged_at is None], many=True
                 ).data,
-            }
-            for t in tasks
-        ]
+            })
         return Response({"tasks": data})
 
     @action(detail=False, methods=["post"], url_path="mark-read")
@@ -335,11 +345,14 @@ class ImageConversationViewSet(TeamScopedViewSetMixin, ModelViewSet):
                     out.append(ref_cache[rid])
             return out
 
-        data = [
-            {
+        data = []
+        for t in tasks:
+            public_error = public_error_for_task(t)
+            data.append({
                 "id": str(t.id),
                 "status": t.status,
-                "error_message": t.error_message,
+                "error": public_error.as_dict() if public_error else None,
+                "error_message": public_error.fallback_message if public_error else "",
                 "prompt": (t.request_payload or {}).get("prompt", ""),
                 "batch_id": (t.request_payload or {}).get("batch_id", ""),
                 "ratio": (t.request_payload or {}).get("ratio") or "",
@@ -350,9 +363,7 @@ class ImageConversationViewSet(TeamScopedViewSetMixin, ModelViewSet):
                 "assets": AssetSerializer(
                     [a for a in t.generated_assets.all() if not a.is_deleted and a.purged_at is None], many=True
                 ).data,
-            }
-            for t in tasks
-        ]
+            })
         return Response({"conversation_id": str(conversation.id), "tasks": data})
 
 
@@ -409,7 +420,20 @@ class FreeVideoView(APIView):
         try:
             task = submit_free_video(team=team, user=request.user, params=request.data or {})
         except ValueError as exc:
-            return Response({"detail": str(exc)}, status=status.HTTP_400_BAD_REQUEST)
+            message = str(exc)
+            internal_kind = (
+                "user_credit_insufficient" if "余额不足" in message
+                else "model_unavailable" if "模型未配置" in message
+                else "provider_rate_limited" if "任务进行中" in message
+                else "invalid_input"
+            )
+            public_error = classify_generation_error(
+                exc, operation="video_generate", internal_kind=internal_kind
+            )
+            return Response(
+                {"detail": public_error.fallback_message, "error": public_error.as_dict()},
+                status=status.HTTP_400_BAD_REQUEST,
+            )
         # 重取带 prefetch 的实例,序列化统一走同一条路
         task = _free_video_task_queryset(team).get(id=task.id)
         return Response({"task": serialize_free_video_task(task)}, status=status.HTTP_202_ACCEPTED)

core/backend/apps/ops/serializers.py

@@ -7,6 +7,8 @@ class NotificationSerializer(serializers.ModelSerializer):
     type = serializers.CharField(source="notification_type", read_only=True)
     unread = serializers.SerializerMethodField()
     project_name = serializers.CharField(source="project.name", read_only=True)
+    body = serializers.SerializerMethodField()
+    metadata = serializers.SerializerMethodField()
 
     class Meta:
         model = Notification
@@ -45,3 +47,15 @@ class NotificationSerializer(serializers.ModelSerializer):
 
     def get_unread(self, obj):
         return not obj.is_read
+
+    def get_body(self, obj):
+        """兼容早期 AI 失败通知：不再向普通用户回传嵌入正文的上游原始异常。"""
+        body = obj.body or ""
+        marker = "—— 第三方服务商 API 返回的原始报错 ——"
+        return body.split(marker, 1)[0].strip()
+
+    def get_metadata(self, obj):
+        """旧通知的 api_error 也必须从普通用户 API 中移除。"""
+        metadata = dict(obj.metadata or {})
+        metadata.pop("api_error", None)
+        return metadata

core/backend/apps/projects/tests.py

@@ -299,8 +299,8 @@ class ProjectApiTests(TestCase):
         # 没二次预扣额度(复用直接 return,根本没走到 create_ai_task)
         self.assertEqual(CreditLedger.objects.filter(team=self.team, ledger_type=CreditLedger.Type.RESERVE).count(), 0)
 
-    def test_extract_status_reports_running_then_failure(self):
-        """extract-status:在途→running=True;失败→running=False 且把可读错误透给前端(刷新后也能看到失败原因)。"""
+    def test_extract_status_reports_running_then_safe_failure(self):
+        """extract-status:在途→running=True;失败→安全错误对象，原始任务错误不透给前端。"""
         project = Project.objects.create(team=self.team, created_by=self.user, product=self.product, name="P4")
         t = AITask.objects.create(
             team=self.team, created_by=self.user, project=project, model_config=self.model,
@@ -317,7 +317,8 @@ class ProjectApiTests(TestCase):
         res = self.client.get(f"/api/projects/{project.id}/extract-status/")
         self.assertFalse(res.data["running"])
         self.assertEqual(res.data["status"], "failed")
-        self.assertIn("未返回有效 JSON", res.data["error"])
+        self.assertEqual(res.data["error"]["code"], "unknown")
+        self.assertNotIn("有效 JSON", res.data["error_message"])
 
     @patch("apps.ai.services._store_generated_media")
     @patch("apps.ai.services.get_image_provider")
@@ -811,7 +812,8 @@ class ProjectApiTests(TestCase):
             format="json",
         )
         self.assertEqual(response.status_code, 400)
-        self.assertIn("语音合成未配置", response.json()["detail"])
+        self.assertEqual(response.json()["error"]["code"], "provider_config_error")
+        self.assertIn("配音暂时不可用", response.json()["detail"])
         self.assertEqual(CreditLedger.objects.filter(team=self.team, ledger_type=CreditLedger.Type.CHARGE).count(), 0)
 
     def test_export_command_mixes_voiceover_above_bgm(self):

core/backend/apps/projects/views.py

@@ -38,6 +38,7 @@ from apps.assets.serializers import AssetFileSerializer
 from apps.assets.storage import TosStorage
 from apps.common.api import TeamScopedViewSetMixin
 from apps.common.celery_health import require_worker
+from apps.ai.generation_errors import classify_generation_error, public_error_for_task
 
 from .models import (
     BaseAssetGroup,
@@ -504,7 +505,19 @@ class ProjectViewSet(TeamScopedViewSetMixin, ModelViewSet):
         try:
             task = submit_extract_entities(project=project, user=request.user)
         except ValueError as exc:  # 无脚本 / 无分镜 / 无模型 / 额度不足,立即反馈
-            return Response({"detail": str(exc)}, status=status.HTTP_400_BAD_REQUEST)
+            message = str(exc)
+            internal_kind = (
+                "user_credit_insufficient" if "额度不足" in message
+                else "model_unavailable" if "模型" in message
+                else "invalid_input"
+            )
+            public_error = classify_generation_error(
+                exc, operation="entity_extract", internal_kind=internal_kind
+            )
+            return Response(
+                {"detail": public_error.fallback_message, "error": public_error.as_dict()},
+                status=status.HTTP_400_BAD_REQUEST,
+            )
         return Response({"task_id": str(task.id), "status": task.status})
 
     @action(detail=True, methods=["get"], url_path="extract-status")
@@ -514,17 +527,24 @@ class ProjectViewSet(TeamScopedViewSetMixin, ModelViewSet):
         project = self.get_object()
         inflight = get_inflight_extraction(project)
         if inflight is not None:
-            return Response({"running": True, "status": inflight.status, "error": "", "entities": []})
+            return Response({"running": True, "status": inflight.status, "error": None, "error_message": "", "entities": []})
         last = (
             AITask.objects.filter(project=project, task_type=AITask.Type.ENTITY_EXTRACTION)
             .order_by("-created_at")
             .first()
         )
         if last is None:
-            return Response({"running": False, "status": "", "error": "", "entities": []})
+            return Response({"running": False, "status": "", "error": None, "error_message": "", "entities": []})
         entities = (project.metadata or {}).get("script_entities", []) if last.status == AITask.Status.SUCCEEDED else []
+        public_error = public_error_for_task(last, operation="entity_extract")
         return Response(
-            {"running": False, "status": last.status, "error": last.error_message or "", "entities": entities}
+            {
+                "running": False,
+                "status": last.status,
+                "error": public_error.as_dict() if public_error else None,
+                "error_message": public_error.fallback_message if public_error else "",
+                "entities": entities,
+            }
         )
 
     @action(detail=True, methods=["post"], url_path="generate-base-asset")
@@ -546,7 +566,14 @@ class ProjectViewSet(TeamScopedViewSetMixin, ModelViewSet):
                 auto_triview=False,
             )
         except ValueError as exc:  # 无可用模型 / 余额不足等,立即反馈
-            return Response({"detail": str(exc)}, status=status.HTTP_400_BAD_REQUEST)
+            internal_kind = "user_credit_insufficient" if str(exc).strip().lower() == "insufficient credit" else ""
+            public_error = classify_generation_error(
+                exc, operation="base_asset_generate", internal_kind=internal_kind
+            )
+            return Response(
+                {"detail": public_error.fallback_message, "error": public_error.as_dict()},
+                status=status.HTTP_400_BAD_REQUEST,
+            )
         stage, _ = ProjectStage.objects.get_or_create(project=project, stage=ProjectStage.Stage.BASE_ASSETS)
         stage.status = ProjectStage.Status.NEEDS_REVIEW
         stage.save(update_fields=["status", "updated_at"])
@@ -749,7 +776,14 @@ class ProjectViewSet(TeamScopedViewSetMixin, ModelViewSet):
         try:
             task = generate_person_triview(project=project, user=request.user, portrait_asset=portrait_asset)
         except ValueError as exc:
-            return Response({"detail": str(exc)}, status=status.HTTP_400_BAD_REQUEST)
+            internal_kind = "user_credit_insufficient" if str(exc).strip().lower() == "insufficient credit" else ""
+            public_error = classify_generation_error(
+                exc, operation="triview_generate", internal_kind=internal_kind
+            )
+            return Response(
+                {"detail": public_error.fallback_message, "error": public_error.as_dict()},
+                status=status.HTTP_400_BAD_REQUEST,
+            )
         # 异步:image_edit 出图在 worker 里跑,秒回 RESERVED 任务,前端轮询取结果后刷新项目即见三视图
         return Response({"task": {"id": str(task.id), "status": task.status}}, status=status.HTTP_202_ACCEPTED)
 
@@ -1010,11 +1044,15 @@ class ProjectViewSet(TeamScopedViewSetMixin, ModelViewSet):
         project = self.get_object()
         segment = VideoSegment.objects.get(project=project, id=request.data.get("video_segment_id"))
         # 火山/中转报错(如人脸需走素材库的 InputImageSensitiveContentDetected)→ 返回真实报错的 JSON,
-        # 前端如实显示(段已被 submit_video_segment 标 FAILED + error_message);绝不让它变 500 HTML → 前端白屏。
+        # 任务仍保留原始错误供排障，但普通用户仅收到安全错误对象，不让 500 HTML 导致前端白屏。
         try:
             submit_video_segment(video_segment=segment, user=request.user, prompt=request.data.get("prompt", ""))
         except Exception as exc:  # noqa: BLE001
-            return Response({"detail": str(exc)}, status=status.HTTP_502_BAD_GATEWAY)
+            public_error = classify_generation_error(exc, operation="video_generate")
+            return Response(
+                {"detail": public_error.fallback_message, "error": public_error.as_dict()},
+                status=status.HTTP_502_BAD_GATEWAY,
+            )
         # worker 在线由上面的闸保证;此处入队失败只剩极小窗口(刚提交完 broker 闪断),
         # 任务已在 ARK,前端轮询仍可兜底取回,故不让提交 500。
         try:
@@ -1184,7 +1222,27 @@ class ProjectViewSet(TeamScopedViewSetMixin, ModelViewSet):
                 speed_ratio=float(request.data.get("speed_ratio") or 1.0),
             )
         except (TtsNotConfigured, ValueError) as exc:
-            return Response({"detail": str(exc)}, status=status.HTTP_400_BAD_REQUEST)
+            message = str(exc)
+            internal_kind = (
+                "user_credit_insufficient" if "insufficient credit" in message.lower()
+                else "model_unavailable" if "audio model" in message.lower()
+                else "invalid_input"
+            )
+            public_error = classify_generation_error(
+                exc,
+                operation="voiceover_generate",
+                internal_kind=internal_kind if not isinstance(exc, TtsNotConfigured) else "",
+            )
+            return Response(
+                {"detail": public_error.fallback_message, "error": public_error.as_dict()},
+                status=status.HTTP_400_BAD_REQUEST,
+            )
+        except Exception as exc:  # noqa: BLE001 — TTS 上游异常已在任务中留原始信息，HTTP 仅返回安全提示。
+            public_error = classify_generation_error(exc, operation="voiceover_generate")
+            return Response(
+                {"detail": public_error.fallback_message, "error": public_error.as_dict()},
+                status=status.HTTP_502_BAD_GATEWAY,
+            )
         return Response({"voiceover": voiceover}, status=status.HTTP_201_CREATED)
 
     @action(detail=True, methods=["post", "put"], url_path="save-timeline")

core/frontend/src/App.tsx

@@ -19,6 +19,7 @@ import type {
   UserPreference
 } from "./types";
 import { publicModelDisplayName } from "./model-display";
+import { isPublicGenerationError, presentGenerationError } from "./generation-error";
 import { CornerMarks, Decorations, Sidebar, ToastLike } from "./components/app-shell";
 import {
   AccountPage,
@@ -73,6 +74,12 @@ const crumbLabels: Partial<Record<Page, string>> = {
    刷新后可恢复"生成中"占位并继续轮询(worker 在后台出图,任务永不丢)。 */
 const imgwbKey = (mode?: string) => `airshelf:imgwb:${mode || "image"}`;
 type ImgwbSaved = { pending?: string[]; results?: Asset[]; count?: number; ts?: number; productId?: string; productTitle?: string };
+
+function generationTaskErrorText(error: unknown, fallback: string): string {
+  if (!isPublicGenerationError(error)) return fallback;
+  const presentation = presentGenerationError(error);
+  return `${presentation.title}：${presentation.description}`;
+}
 function loadImgwb(mode?: string): ImgwbSaved | null {
   try {
     const raw = localStorage.getItem(imgwbKey(mode));
@@ -622,7 +629,7 @@ export function App() {
         if (!TERMINAL.has(t.status)) continue;
         pending.delete(t.id);
         if (t.status === "succeeded") assets.push(...(t.assets || []));
-        else if (t.error_message) lastErr = t.error_message;
+        else if (t.error_message) lastErr = generationTaskErrorText(t.error, t.error_message);
       }
       // 进度回写:保留还在跑的 id + 已出结果,供刷新后恢复
       saveImgwb(mode, { pending: [...pending], results: assets });
@@ -658,7 +665,7 @@ export function App() {
         if (!TERMINAL.has(t.status)) continue;
         pending.delete(t.id);
         if (t.status === "succeeded") assets.push(...(t.assets || []));
-        else if (t.error_message) error = t.error_message;
+        else if (t.error_message) error = generationTaskErrorText(t.error, t.error_message);
       }
     }
     return { assets, error };

core/frontend/src/api.ts

@@ -389,7 +389,8 @@ export const api = {
     return request<{
       running: boolean;
       status: string;
-      error: string;
+      error?: unknown;
+      error_message: string;
       entities: Array<{ id: string; type: "character" | "scene"; name: string; visual_prompt: string; ref_index: number }>;
     }>(`/api/projects/${projectId}/extract-status/`);
   },
@@ -730,7 +731,7 @@ export const api = {
     return request<{ conversation_id: string; tasks: ImageConversationTask[] }>(`/api/ai/image-conversations/${id}/tasks/`);
   },
   generateImageStatus(ids: string[]) {
-    return request<{ tasks: { id: string; status: string; error_message: string; assets: Asset[] }[] }>(`/api/ai/generate-image/?ids=${encodeURIComponent(ids.join(","))}`);
+    return request<{ tasks: { id: string; status: string; error?: unknown; error_message: string; assets: Asset[] }[] }>(`/api/ai/generate-image/?ids=${encodeURIComponent(ids.join(","))}`);
   },
   // —— 自由创作·视频生成 ——
   // 提交秒回(火山 create 同步、慢轮询交给 worker 兜底 + 前端主动 poll);校验失败 400 带中文 detail。

core/frontend/src/components/free-create/generation-card.tsx

@@ -3,6 +3,7 @@ import { useRef } from "react";
 import { Download, Heart, RotateCcw, Trash2 } from "lucide-react";
 import type { FreeVideoTask } from "../../types";
 import { MODE_LABELS, STATUS_LABELS, isInFlight, modelLabel } from "./constants";
+import { isPublicGenerationError, presentGenerationError } from "../../generation-error";
 
 function ratioStyle(ratio: string) {
   const [w, h] = ratio.split(":").map(Number);
@@ -22,6 +23,9 @@ export function GenerationCard({ task, progress, onOpen, onRetry, onToggleFavori
   const inFlight = isInFlight(task.status);
   const failed = task.status === "failed" || task.status === "cancelled";
   const done = task.status === "succeeded" && !!task.video_url;
+  const errorText = isPublicGenerationError(task.error)
+    ? (() => { const presentation = presentGenerationError(task.error); return `${presentation.title}：${presentation.description}`; })()
+    : task.error_message || "视频生成失败，请重试";
 
   return (
     <div className={`fc-card${done ? " done" : ""}`}>
@@ -45,7 +49,7 @@ export function GenerationCard({ task, progress, onOpen, onRetry, onToggleFavori
         {failed && (
           <div className="fc-card-failed">
             <span className="pill pill-l2 pill-err"><span className="dot" />失败</span>
-            <p>{task.error_message || "生成失败,请重试"}</p>
+            <p>{errorText}</p>
             <div className="hstack">
               <button type="button" className="btn btn-sm" onClick={(event) => { event.stopPropagation(); onRetry(); }}>
                 <RotateCcw size={13} /> 重试

core/frontend/src/generation-error.ts

@@ -0,0 +1,97 @@
+/**
+ * AI 生成失败的普通用户展示层。
+ *
+ * 页面只消费这里的稳定 code，不解析供应商名称、HTTP 状态、URL 或英文异常。
+ * 本文件不发请求、不依赖 React，后续脚本/图片/视频页面可按需接入。
+ */
+
+export type GenerationOperation =
+  | "script_generate"
+  | "image_generate"
+  | "base_asset_generate"
+  | "triview_generate"
+  | "storyboard_generate"
+  | "video_generate"
+  | "voiceover_generate"
+  | "entity_extract";
+
+export type GenerationErrorCode =
+  | "provider_quota_exhausted"
+  | "provider_rate_limited"
+  | "provider_unavailable"
+  | "provider_config_error"
+  | "model_unavailable"
+  | "content_rejected"
+  | "invalid_input"
+  | "asset_unavailable"
+  | "user_credit_insufficient"
+  | "task_timeout"
+  | "processing_failed"
+  | "unknown";
+
+export type GenerationErrorAction = "retry" | "retry_later" | "revise_input" | "recharge" | "contact_support" | "none";
+
+export type PublicGenerationError = {
+  domain: "generation";
+  code: GenerationErrorCode;
+  operation: GenerationOperation;
+  action: GenerationErrorAction;
+  retryable: boolean;
+  reference_id?: string;
+};
+
+export type GenerationErrorPresentation = {
+  title: string;
+  description: string;
+  action: GenerationErrorAction;
+  retryable: boolean;
+  referenceId?: string;
+};
+
+const OPERATION_LABEL: Record<GenerationOperation, string> = {
+  script_generate: "脚本",
+  image_generate: "图片",
+  base_asset_generate: "基础素材",
+  triview_generate: "三视图",
+  storyboard_generate: "故事板",
+  video_generate: "视频",
+  voiceover_generate: "配音",
+  entity_extract: "脚本信息"
+};
+
+type Copy = (operation: string) => Pick<GenerationErrorPresentation, "title" | "description">;
+
+const ERROR_COPY: Record<GenerationErrorCode, Copy> = {
+  provider_quota_exhausted: (operation) => ({ title: `${operation}暂时不可用`, description: "生成服务正在处理中，请稍后再试。" }),
+  provider_rate_limited: (operation) => ({ title: `${operation}请求较多`, description: "当前生成请求较多，请稍后再试。" }),
+  provider_unavailable: (operation) => ({ title: `${operation}暂时不可用`, description: "生成服务暂时不可用，请稍后重试。" }),
+  provider_config_error: (operation) => ({ title: `${operation}暂时不可用`, description: "平台正在处理该问题，请稍后再试。" }),
+  model_unavailable: (operation) => ({ title: `${operation}暂时不可用`, description: "当前生成能力暂不可用，请稍后再试。" }),
+  content_rejected: (operation) => ({ title: `${operation}内容需要调整`, description: "内容未通过生成审核，请调整描述或素材后重试。" }),
+  invalid_input: (operation) => ({ title: `${operation}内容需检查`, description: "请检查描述、参数或素材格式后重试。" }),
+  asset_unavailable: () => ({ title: "素材暂不可用", description: "引用的素材不存在或暂不可用，请更换后重试。" }),
+  user_credit_insufficient: () => ({ title: "可用积分不足", description: "充值后可继续生成。" }),
+  task_timeout: (operation) => ({ title: `${operation}生成时间过长`, description: "服务响应较慢，未完成生成，请重试。" }),
+  processing_failed: (operation) => ({ title: `${operation}结果处理失败`, description: "本次未生成可用结果，请重试。" }),
+  unknown: (operation) => ({ title: `${operation}遇到问题`, description: "请稍后重试；若多次出现，请提供任务编号以便排查。" })
+};
+
+export function isPublicGenerationError(value: unknown): value is PublicGenerationError {
+  if (!value || typeof value !== "object") return false;
+  const candidate = value as Partial<PublicGenerationError>;
+  return candidate.domain === "generation"
+    && typeof candidate.code === "string" && Object.hasOwn(ERROR_COPY, candidate.code)
+    && typeof candidate.operation === "string" && Object.hasOwn(OPERATION_LABEL, candidate.operation)
+    && typeof candidate.action === "string"
+    && typeof candidate.retryable === "boolean";
+}
+
+export function presentGenerationError(error: PublicGenerationError): GenerationErrorPresentation {
+  const copy = ERROR_COPY[error.code] ?? ERROR_COPY.unknown;
+  return {
+    ...copy(OPERATION_LABEL[error.operation] ?? "生成"),
+    action: error.action,
+    retryable: error.retryable,
+    referenceId: error.reference_id
+  };
+}

core/frontend/src/routes/pipeline.tsx

@@ -4,6 +4,7 @@ import { Play } from "lucide-react";
 import { api, ApiError } from "../api";
 import type { Asset, BillingSummary, ExportPoll, ModelConfig, Product, Project, StoryboardShot, Team, TimelineSavePayload, User } from "../types";
 import { publicModelDisplayName } from "../model-display";
+import { isPublicGenerationError, presentGenerationError } from "../generation-error";
 import type { Notice, Page } from "./route-config";
 import { money, stageOrder, statusPill } from "./stage-config";
 import { CornerMarks, Decorations, Sidebar, ToastLike } from "../components/app-shell";
@@ -39,6 +40,11 @@ function statusLabel(status: string): string {
   if (status === "needs_review") return "待确认";
   return "待生成";
 }
+function generationTaskErrorText(error: unknown, fallback: string): string {
+  if (!isPublicGenerationError(error)) return fallback;
+  const presentation = presentGenerationError(error);
+  return `${presentation.title}：${presentation.description}`;
+}
 // 毫秒 → mm:ss(时间轴 / 字幕展示)
 function fmtMs(ms: number): string {
   const total = Math.max(0, Math.round(ms / 1000));
@@ -830,7 +836,7 @@ export function PipelinePage(props: {
           setExtractState("idle"); setExtractMsg(""); // 闸门据 entities_extracted 已落库 → 渲染层自动隐藏
         } else if (s.status === "failed") {
           setExtractState("idle"); setExtractMsg("");
-          setExtractErr(s.error || "提取失败,请重试");
+          setExtractErr(generationTaskErrorText(s.error, s.error_message || "提取失败，请重试"));
         } else {
           setExtractState("idle"); setExtractMsg(""); // 既不在途也无成败(理论不至于):收尾,别把 loading 永久挂住
         }
@@ -1439,7 +1445,14 @@ export function PipelinePage(props: {
             ok = true;
           } else if (evt.type === "error") {
             setChatMsgs((list) => list.map((m) => (m.id === progressId ? { ...m, done: true } : m)));
-            pushMsg("ai", `生成失败:${typeof evt.detail === "string" ? evt.detail : "请稍后重试"}`);
+            const publicError = isPublicGenerationError(evt.error) ? evt.error : null;
+            if (publicError) {
+              const presentation = presentGenerationError(publicError);
+              pushMsg("ai", `${presentation.title}：${presentation.description}`);
+            } else {
+              // 兼容尚未接入统一错误对象的安全本地校验帧。
+              pushMsg("ai", typeof evt.detail === "string" ? evt.detail : "脚本遇到问题，请稍后重试。");
+            }
           }
         },
         ac.signal

core/frontend/src/types.ts

@@ -584,6 +584,7 @@ export type FreeVideoTask = {
   actual_tokens: number;
   estimated_cost: string;
   actual_cost: string;
+  error?: unknown;
   error_message: string;
   is_deleted?: boolean;
   purged_at?: string | null;